Shipping & Returns

SHIPPING:

FREE shipping on a minimum order of $25.00

Orders below $25.00, a shipping charge of $ 4.80

Shipping via British Royal Mail, International Standard. 6 to 10 business days.

We aim to ship at the soonest(maximum 1 working day, often shipped on same day, but not guaranteed) once payment has been cleared.

We ONLY ship to PayPal/Credit cards confirmed/verified addresses.

Orders placed after 14:00 on Friday and over the week-end are usually dispatched on the following Monday or next working day in case of bank holidays.

RETURNS:

We inspect every order prior to dispatch as we aim to offer a 100% Satisfaction Guarantee. In the unlikely event that you are unhappy with your purchase, please email us within 30 days of receipt so we can authorise a return. Unauthorised returns will not be accepted. Once the item has been returned in its original, unworn condition, with gift pouch/box, we will issue a refund to your PayPal account/Credit card, or offer an exchange if preferred/available.

In case of faulty item, we will reimburse you for reasonable shipping costs involved in returning the product.

Goods returned damaged or worn will be returned to you and no refund made.

Please note we cannot be responsible for postal losses on returned goods, so you should ensure to use the appropriate postal service and obtain proof of posting.

International customers - please ensure the item is clearly marked "RETURNED GOODS" on the customs form to avoid additional import charges. If such charges are incurred when the item is returned, this will be deducted from the refund.

Please contact us for more advice regarding returning goods.

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